sS
sureshlall S
1 reviews | Active since Apr 2011
22 Mar 2017, 17:08
Statement amount different to debit order amount
<p>Amounts on statement totalls lower than actual amount debited every month. I have asked but no answers received to date.</p> <p>Also asked not to send any sms's, email or post regarding loans, but still receiving.</p>
Helpful (0)
Replies (5)0
Replies (5)
DirectAxis's replyOfficial
23 Mar 2017, 08:18Hi. Thank you for letting us know. We're looking into this urgently and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
DirectAxis's reply23 Mar 2017, 08:18
Official
Hi. Thank you for letting us know. We're looking into this urgently and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
23 Mar 2017, 12:24Hello, we’re pleased that a consultant has been in touch with you to help clear things up. If you need more information, please email us at *** – we’d be happy to assist.
Best regards,
DirectAxis's reply23 Mar 2017, 12:24
Official
Hello, we’re pleased that a consultant has been in touch with you to help clear things up. If you need more information, please email us at *** – we’d be happy to assist.
Best regards,
DirectAxis's replyOfficial
24 Mar 2017, 13:12Hello, we've made sure that you won't receive any future promotions, however due to our scheduling process, you may receive one or two more letters in the post, but these will be the very last. Emails and SMSs will stop from next week. We’re sorry to see you go – if you do require our services in future, keep us in mind.
Best regards,
DirectAxis's reply24 Mar 2017, 13:12
Official
Hello, we've made sure that you won't receive any future promotions, however due to our scheduling process, you may receive one or two more letters in the post, but these will be the very last. Emails and SMSs will stop from next week. We’re sorry to see you go – if you do require our services in future, keep us in mind.
Best regards,
sS
sureshlall S's updateReviewer Update
25 Mar 2017, 15:03This still hasn't been cleared up yet. The consultant did not provide any answers to where the balance of monies are going that's not reflecting on statement
Hello, we’re pleased that a consultant has been in touch with you to help clear things up. If you need more information, please email us at ********** – we’d be happy to assist.
sS
sureshlall S's update25 Mar 2017, 15:03
Reviewer Update
This still hasn't been cleared up yet. The consultant did not provide any answers to where the balance of monies are going that's not reflecting on statement
Hello, we’re pleased that a consultant has been in touch with you to help clear things up. If you need more information, please email us at ********** – we’d be happy to assist.
DirectAxis's replyOfficial
28 Mar 2017, 14:07Hello, please feel free to email *** in order for them to assist you further. Team DirectAxis
Best regards,
DirectAxis's reply28 Mar 2017, 14:07
Official
Hello, please feel free to email *** in order for them to assist you further. Team DirectAxis
Best regards,