ME
Mariette E
1 reviews | Active since Oct 2011
14 May 2019, 08:20
Spam messages
I received the following sms from DirectAxis. I can’t say for sure if it is them or a *******. “To build your credit rating and get tips on improving it, signup for DirectAxis Pulse (its FREE). Visit bit.ly/2TRP5s1. T&C apply Dial *134*546542*9# to opt out” I’m not going to dial anything to opt out. I am registered on the DMA and I know DirectAxis claim to be members. If this message is from DirectAxes: 1. Remove all my contact details from your database and never contact me again. Please confirm once this has been done. 2. Please explain where you got my number from. 3. Why do you send messages to DMA members? Regards
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Replies (2)
DirectAxis's replyOfficial
14 May 2019, 09:46Hello, thank you for letting us know. We've made sure that you won't receive any future promotions from us. We don't have immediate access to where your details came from but can ask our data team to check and provide feedback. We're sorry to see you go - if you do require our services in future, keep us in mind. Team DirectAxis
Best regards,
DirectAxis's reply14 May 2019, 09:46
Official
Hello, thank you for letting us know. We've made sure that you won't receive any future promotions from us. We don't have immediate access to where your details came from but can ask our data team to check and provide feedback. We're sorry to see you go - if you do require our services in future, keep us in mind. Team DirectAxis
Best regards,
ME
Mariette E's updateReviewer Update
14 May 2019, 11:10Thank you. I would appreciate a response to my third question as well: why am I receiving messages despite being on the national opt out register which DirectAxes is a member of? Are you not sending me ******* spam messages?
In the past I have had to change my email address to avoid getting emails from DirectAxis.
Please advise on point 3
ME
Mariette E's update14 May 2019, 11:10
Reviewer Update
Thank you. I would appreciate a response to my third question as well: why am I receiving messages despite being on the national opt out register which DirectAxes is a member of? Are you not sending me ******* spam messages?
In the past I have had to change my email address to avoid getting emails from DirectAxis.
Please advise on point 3