1 reviews | Active since May 2016

24 May 2016, 12:00

Spam even though I've requested not to be marketed to

<p>I've put my name on the http://www.nationaloptout.co.za/ website, also I've not agreed for DirectAxis to use my details yet they still send me SMS's. They also ignore the opt out option. Do we need all this noise in our lifes?!</p>

0
Replies (2)
DirectAxis
DirectAxis's reply24 May 2016, 12:22
Official

Hi

Thank you bringing this to our attention. As our marketing material is prepared up to three weeks in advance, it is possible to receive one or two additional mailing packs.

However, Please send us a private message with your details in order for us to investigate this matter

Kind regards,

DirectAxis Customer Relationship Management Team

DirectAxis
DirectAxis's reply25 May 2016, 11:56
Official

Hi

We are able to confirm that you have been unsubscribed.

We are pleased that we could assist you and resolve the matter. Please share your feedback on Hello Peter so that we can continue to improve our customer service experience.

Please feel free to connect with us on Facebook and Twitter should you require any sort of assistance in the future.

Kind regards,
DirectAxis Customer Relationship Management Team