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NB
Nicole B

1 reviews | Active since Nov 2018

22 Nov 2018, 09:12

Spam

I've never given them my number, but they started spamming me. Weeks ago, I followed their SMS instructions to opt out but they still keep spamming me. When I try to opt out again, it just tells me that I'm not in their database anymore. Then how can they still be spamming me? I want to be removed from their database properly. I'm sick of all their spam.

0
Replies (4)
DirectAxis
DirectAxis's reply22 Nov 2018, 10:56
Official
 Hello, thank you for letting us know. We understand your frustration and will make sure that you will no longer receive promotions from us. Our scheduling process may cause you to receive one or two more SMSs  but if you do get these, they'll be the very last.  We're sorry to see you go, but if you require our services in future, please keep us in mind. Team DirectAxis 

Best regards,

DirectAxis
DirectAxis's reply26 Nov 2018, 11:39
Official
You've been unsubscribed. We schedule ahead of time and you might receive one SMS in the next couple of days, and then all SMSs will stop.

Best regards,

NB
Nicole B's update04 Dec 2018, 08:20
Reviewer Update
Thank you very much, I appreciate your prompt response and help.
DirectAxis
DirectAxis's reply04 Dec 2018, 08:48
Official
You are welcome.

Best regards,