BT
Byron T
1 reviews | Active since Dec 2019
27 Dec 2019, 15:37
Some Help Please
I tried to update my details via your self service dashboard. I received an e-mail on the 13th December stating an agent would call me in 48 hours to confirm the changes and I still have not received a call. I am unable to retried a OTP for a loan application as the number on the system is still my old number. Please assist.
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Replies (2)
DirectAxis's replyOfficial
30 Dec 2019, 09:05Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
DirectAxis's reply30 Dec 2019, 09:05
Official
Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
31 Dec 2019, 12:50 We're able to confirm that a consultant has been in touch with you.
Best regards,
DirectAxis's reply31 Dec 2019, 12:50
Official
We're able to confirm that a consultant has been in touch with you.
Best regards,