RW
Ryan W

1 reviews | Active since Nov 2016

17 Nov 2016, 12:40

SLOW SERVICE...HIGHLY IRRITATING

<p>Can you advise what the holdup is?</p> <p>Partly why i came to you guys for a loan is that it is suppose to be fast.<br />If i knew it would take this long i would have gone the traditional route bank route.</p> <p>It has been more than week now.</p> <p>Please advise on the progress of the application and when i can expect a transfer.</p> <p>This LOAN has now become quite urgent and need to know if i must go elsewhere.</p> <p>I do need an answer ASAP PLEASE.</p> <p> </p> <p>Can Someone call me urgently.</p> <p> </p> <p> </p>

0
Replies (8)
DirectAxis
DirectAxis's reply17 Nov 2016, 12:50
Official

Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon.

Best regards,

DirectAxis
DirectAxis's reply18 Nov 2016, 09:21
Official

Hello, we're pleased that you're happy with the manner in which your concerns have been dealt with and settled. Thank you for getting in touch!

Best regards,

RW
Ryan W's update18 Nov 2016, 11:42
Reviewer Update

only tume will tell if the matter has been settled.

I will give feedback then.

Thanks

RW
Ryan W's update18 Nov 2016, 11:43
Reviewer Update

only time will tell if the matter has been settled.

I will give feedback then.

Thanks

RW
Ryan W's update18 Nov 2016, 16:42
Reviewer Update

Can someone please contact me it's going into the second week now. I need to know the status of this allocation.

DirectAxis
DirectAxis's reply21 Nov 2016, 14:09
Official

We are able to confirm that your application has been banked on the 17th November 2016. The funds should have reflected within 24-48 hours from the banked date. Please feel free to email us directly to ***.

Best regards,

RW
Ryan W's update21 Nov 2016, 14:12
Reviewer Update

thank you all sorted

DirectAxis
DirectAxis's reply21 Nov 2016, 14:55
Official

It’s always great to hear from a happy customer. Thank you for your positive feedback. We appreciate it!

Best regards,