AE
Anni E
1 reviews | Active since Jan 2018
06 Oct 2021, 11:52
Shocking Servive -DirectAxis
They are very efficient and phone calls are never-ending when they are signing you up to lend you money. When you want to settle the Loan..they are like a "Ghost Company" No one answers calls and when they do, they transfer the call to various others and the final transfer.... there's no-one there!! then e-mail them and all you get is automatic response replies. I will NEVER recommend them to anyone.
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DirectAxis's replyOfficial
06 Oct 2021, 13:54Hello Anni, Thank you for reaching out to us. Apologies for the unpleasant experience caused by the process of trying to get your account settled. We have escalated the matter to our Accounts Support Team and a consultant will be in contact with you. We will keep you posted every step of the way. Team DirectAxis
Best regards,
DirectAxis's reply06 Oct 2021, 13:54
Official
Hello Anni, Thank you for reaching out to us. Apologies for the unpleasant experience caused by the process of trying to get your account settled. We have escalated the matter to our Accounts Support Team and a consultant will be in contact with you. We will keep you posted every step of the way. Team DirectAxis
Best regards,