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Andrew C

1 reviews | Active since Jan 2026

07 Jan 2026, 11:06

Shocking DirectAxis - direct to what? A hole in the ground

Absolutely shocking service. Advised yesterday early morn that my personal loan app has been approved. By 8 pm last night eventually gave up with them and told them cancel the entire process. Spoke to 8 diff professors there who each asked for me to send something else. Just an idea, educate them to 1. Speak clearly on the phone. Ask for a name after the 3rd time i give up. They actually dont want to give their names because of sites like this. 2. Train them all to sing from the same hymn sheet when it come to telling clients exactly what they want from them up front. 8 different agents all wanted something else. This went on all day. Got tired of being effed around all day by absolutely *********** people. Let me warn those out there, do not deal with these people under any circumstances. You will regret it. I already suffer serious health problems and these drones almost ended me yesterday. PEOPLE I BEG YOU STAY AWAY FROM THIS HORRIBLE ORGANIZATION.

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Replies (2)
AC
Andrew C's update07 Jan 2026, 12:33
Reviewer Update
Please except for 1, the other 7 consultants have benn completely a waste of time. I am to go in for a medical procedure hence the loan. When told loan approved and that the docs i issued were sufficient i made arrangements for the procedure. This is highly embarrassing, two days of back and forth because each different consultant wants a different set of docs and dont understand how bank statements work. Your consultant believes ABSA doesnt know what they are doing this is a bank ive been with for 38 yrs. There statements go from the 11th of each month to the 12th of the next month. Your wise consultant believes ABSA must change their entire system for her benefit and issue statements from the 1st to 31st. Your absolute prodigy does not have either the knowledge, brain capacity or common sense to understand how this works. Its my duty to warn people against dealing with this as i cannot let them suffer like i have.
AC
Andrew C's update07 Jan 2026, 12:36
Reviewer Update
Remove your false advertising off of your web site. You do not provide great customer service. Maybe respond to all 136 unhappy customers on hello peter.