kM
kwena M
1 reviews | Active since May 2015
26 Sept 2020, 12:57
shocked,
I have paid up my load and received a letter of confirmation for this, but this afternoon i got debited for the insurance. why would that happen as i don't owe them a thing. i am not impressed at this point. i would appreciate my money back as this is not fair, i work extra hard for that money to donate to such big companies.
Helpful (0)
Replies (1)0
Replies (1)
DirectAxis's replyOfficial
28 Sept 2020, 15:06Hello Kwena,
We’ve received your review.
Please accept our apologies for any inconvenience caused as a result of this. We care about our customers and will make sure that your query is resolved.
We'll escalate the matter to our support team and arrange for a Team Leader to call you.
Team DirectAxis
We’ve received your review.
Please accept our apologies for any inconvenience caused as a result of this. We care about our customers and will make sure that your query is resolved.
We'll escalate the matter to our support team and arrange for a Team Leader to call you.
Team DirectAxis
DirectAxis's reply28 Sept 2020, 15:06
Official
Hello Kwena,
We’ve received your review.
Please accept our apologies for any inconvenience caused as a result of this. We care about our customers and will make sure that your query is resolved.
We'll escalate the matter to our support team and arrange for a Team Leader to call you.
Team DirectAxis
We’ve received your review.
Please accept our apologies for any inconvenience caused as a result of this. We care about our customers and will make sure that your query is resolved.
We'll escalate the matter to our support team and arrange for a Team Leader to call you.
Team DirectAxis