**** service
The agents are unable to answer any questions with regard to emails that i have sent. I emailed to change bamk details in january up until now it was not done. Called in to change it and it is still not done. I am then called because a debit order failed i advised if i can get a call back and the agent tells me that we are talking now. When my account is in arrears because of instructions not being followed. **** service
Helpful (0)
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Replies (7)
DirectAxis's replyOfficial
04 Apr 2018, 11:12Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
DirectAxis's reply04 Apr 2018, 11:12
Official
Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
05 Apr 2018, 12:54We've tried to call you but we're having trouble reaching you. Of course we'll try to get in touch with you again, but if you'd like, please contact us on ***. We'd like to settle things as soon as we can.
Best regards,
DirectAxis's reply05 Apr 2018, 12:54
Official
We've tried to call you but we're having trouble reaching you. Of course we'll try to get in touch with you again, but if you'd like, please contact us on ***. We'd like to settle things as soon as we can.
Best regards,
DirectAxis's replyOfficial
10 Apr 2018, 10:38We've tried to call you but we're having trouble reaching you. Please advise which time of the day would be a convenient time to contact you.
Best regards,
DirectAxis's reply10 Apr 2018, 10:38
Official
We've tried to call you but we're having trouble reaching you. Please advise which time of the day would be a convenient time to contact you.
Best regards,
's updateReviewer Update
10 Apr 2018, 13:37Hi
You can call around 16:30. The following number **********
's update10 Apr 2018, 13:37
Reviewer Update
Hi
You can call around 16:30. The following number **********
DirectAxis's replyOfficial
11 Apr 2018, 10:18Please send us the number via private reply because HelloPeter does not display the number.
Best regards,
DirectAxis's reply11 Apr 2018, 10:18
Official
Please send us the number via private reply because HelloPeter does not display the number.
Best regards,
DirectAxis's replyOfficial
23 Apr 2018, 14:57We've tried to call you but we're having trouble reaching you. Of course we'll try to get in touch with you again, but if you'd like, please contact us. We'd like to settle things as soon as we can.
Best regards,
DirectAxis's reply23 Apr 2018, 14:57
Official
We've tried to call you but we're having trouble reaching you. Of course we'll try to get in touch with you again, but if you'd like, please contact us. We'd like to settle things as soon as we can.
Best regards,
DirectAxis's replyOfficial
03 May 2018, 10:09Hello, we've tried to call you but we're having trouble reaching you. Please email *** should you require any further assistance. Team DirectAxis
Best regards,
DirectAxis's reply03 May 2018, 10:09
Official
Hello, we've tried to call you but we're having trouble reaching you. Please email *** should you require any further assistance. Team DirectAxis
Best regards,