MM
Mandy M
1 reviews | Active since Dec 2019
08 Jul 2022, 15:57
Settlement query not resolved.
My debit order was tracking at the same time as I needed to pay my settlement. Weeks aftery email and follow up email nobody has let me know what is happening.
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DirectAxis's replyOfficial
08 Jul 2022, 16:57 Hello Mandy, Thanks for reaching out to us. Please accept our humble apologies for the unpleasant experience, we are here to assist. We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information. Team DirectAxis
Best regards,
DirectAxis's reply08 Jul 2022, 16:57
Official
Hello Mandy, Thanks for reaching out to us. Please accept our humble apologies for the unpleasant experience, we are here to assist. We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information. Team DirectAxis
Best regards,