LR
Lizane R
1 reviews | Active since Sept 2016
08 Sept 2017, 09:02
Settlement Loan
Good Day,
I have been trying for weeks to get response from you guys. I think its ridiclious that no one replies on emails. Come on.
I am trying to settle my loan, I am trying to do something good and no one cares at your company. Please sconfirm my settlement amount so I can make payment TODAY as I am extremely tired of waiting for response from you guys.
Thanks, Lizane
Helpful (0)
Replies (3)0
Replies (3)
DirectAxis's replyOfficial
08 Sept 2017, 09:52Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
DirectAxis's reply08 Sept 2017, 09:52
Official
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
LR
Lizane R's updateReviewer Update
08 Sept 2017, 10:17Please make sure I get assisted today as I have been waiting really long and I want to make the payment today. All I need to know is my settlement amount. I really think its a quick answer.
No need to wait weeks for this answer as I already waited for weeks.
LR
Lizane R's update08 Sept 2017, 10:17
Reviewer Update
Please make sure I get assisted today as I have been waiting really long and I want to make the payment today. All I need to know is my settlement amount. I really think its a quick answer.
No need to wait weeks for this answer as I already waited for weeks.
DirectAxis's replyOfficial
08 Sept 2017, 11:25Hello, we’re pleased that a consultant has been in touch with you to help clear things up. If you need more information, please email us at *** – we’d be happy to assist. Team DirectAxis
Best regards,
DirectAxis's reply08 Sept 2017, 11:25
Official
Hello, we’re pleased that a consultant has been in touch with you to help clear things up. If you need more information, please email us at *** – we’d be happy to assist. Team DirectAxis
Best regards,