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Patience T
1 reviews | Active since Feb 2015
15 Jun 2020, 14:23
Settlement letter required
Been calling these people for over a week. All I am asking for is a settlement letter but I am forever transferred to other departments and then it cuts, was given a number:***..spoke to Busi and she transferred me, and the call went dead.. I really need to pay this account and I am not getting any help
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Replies (2)
DirectAxis's replyOfficial
15 Jun 2020, 14:51Hello Patience Please accept our humble apologies for the difficulties experienced trying to get a hold of us. We recently implemented preventative measures to protect our team against the spread of the Coronavirus infections. As s result, you may experience slight delays in responses from our agents. We have arranged for the settlement letter to be emailed to you. Team DirectAxis
DirectAxis's reply15 Jun 2020, 14:51
Official
Hello Patience Please accept our humble apologies for the difficulties experienced trying to get a hold of us. We recently implemented preventative measures to protect our team against the spread of the Coronavirus infections. As s result, you may experience slight delays in responses from our agents. We have arranged for the settlement letter to be emailed to you. Team DirectAxis
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Patience T's updateReviewer Update
15 Jun 2020, 14:55Please I really wanna settle and I'm being delayed
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Patience T's update15 Jun 2020, 14:55
Reviewer Update
Please I really wanna settle and I'm being delayed