SD
Sphamandla D
1 reviews | Active since Jun 2011
07 Aug 2020, 11:53
Settlement Letter
I am having an issue with Direct Axis concerning the settlement letter. I have been calling them for the past few days without any success. Can someone please contact me so that I can get my settlement letter to close this loan. It is sad that I have to go this route in order for me to be able to be assisted.
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DirectAxis's replyOfficial
07 Aug 2020, 15:37Hello Sphamandla, We’ve received your review. Please accept our apologies for any inconvenience caused in the process of trying to get a settlement letter from us. It’s possible that there’s a glitch on the system that is causing delays in us sending you the letter. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
DirectAxis's reply07 Aug 2020, 15:37
Official
Hello Sphamandla, We’ve received your review. Please accept our apologies for any inconvenience caused in the process of trying to get a settlement letter from us. It’s possible that there’s a glitch on the system that is causing delays in us sending you the letter. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis