NZ
Nokuthula Z
1 reviews | Active since Sept 2017
25 Apr 2022, 12:35
Settlement letter
I made a payment to settle my loan and requested a settlement letter, however I was not assisted.
Helpful (0)
Replies (3)0
Replies (3)
DirectAxis's replyOfficial
25 Apr 2022, 13:37Hello Nokuthula,
Thanks for reaching out to us.
We're sorry about your unpleasant experience and are here to assist.
We’ve escalated your feedback to our support team and will keep you in the loop until everything has been cleared up.
Team DirectAxis
Thanks for reaching out to us.
We're sorry about your unpleasant experience and are here to assist.
We’ve escalated your feedback to our support team and will keep you in the loop until everything has been cleared up.
Team DirectAxis
DirectAxis's reply25 Apr 2022, 13:37
Official
Hello Nokuthula,
Thanks for reaching out to us.
We're sorry about your unpleasant experience and are here to assist.
We’ve escalated your feedback to our support team and will keep you in the loop until everything has been cleared up.
Team DirectAxis
Thanks for reaching out to us.
We're sorry about your unpleasant experience and are here to assist.
We’ve escalated your feedback to our support team and will keep you in the loop until everything has been cleared up.
Team DirectAxis
NZ
Nokuthula Z's updateReviewer Update
25 Apr 2022, 15:38Thank you, all I need is my paid up letter.
NZ
Nokuthula Z's update25 Apr 2022, 15:38
Reviewer Update
Thank you, all I need is my paid up letter.
DirectAxis's replyOfficial
25 Apr 2022, 16:52You're welcome. We'll be in touch.
DirectAxis's reply25 Apr 2022, 16:52
Official
You're welcome. We'll be in touch.