MN
Mapaseka N
1 reviews | Active since Apr 2020
30 Oct 2020, 08:54
Settlement Letter
Its been over two weeks waiting for a settlement letter, consultants are very unprofessional, you are kept on hold without being told why next thing the call is cut off, ridiculous service, please urgently send me my settlement letter *** Delicia Ntomizodwa Ntoane, email address ***
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Replies (3)
DirectAxis's replyOfficial
30 Oct 2020, 09:51Hello Mapaseka, Thanks for reaching out to us. We apologise for the inconvenience caused in trying to receive a settlement letter from us. In order for us to assist you as efficiently as possible please privately message us your ID and Cellphone Numbers. Team DirectAxis
DirectAxis's reply30 Oct 2020, 09:51
Official
Hello Mapaseka, Thanks for reaching out to us. We apologise for the inconvenience caused in trying to receive a settlement letter from us. In order for us to assist you as efficiently as possible please privately message us your ID and Cellphone Numbers. Team DirectAxis
DirectAxis's replyOfficial
30 Oct 2020, 11:59Hello Mapaseka, Thanks for sending us your details. We have noted that all your accounts with us are paid up and closed. Can I email you the paid up letters? Team DirectAxis
DirectAxis's reply30 Oct 2020, 11:59
Official
Hello Mapaseka, Thanks for sending us your details. We have noted that all your accounts with us are paid up and closed. Can I email you the paid up letters? Team DirectAxis
DirectAxis's replyOfficial
30 Oct 2020, 14:51Hello Mapaseka, Thanks for responding to us. We have sent you the paid up letters for both loan accounts that you had with us. It takes a while to reflect therefore keep refreshing your emails. If you have any further questions please contact us. Team DirectAxis
DirectAxis's reply30 Oct 2020, 14:51
Official
Hello Mapaseka, Thanks for responding to us. We have sent you the paid up letters for both loan accounts that you had with us. It takes a while to reflect therefore keep refreshing your emails. If you have any further questions please contact us. Team DirectAxis