MS
Mellisa S

1 reviews | Active since Feb 2019

02 Jan 2022, 14:45

Settlement figure

Is there anyway to get a settlement figure?

0
Replies (8)
DirectAxis
DirectAxis's reply03 Jan 2022, 08:44
Official
Hello Mellisa, Thank you for reaching out to us. Please accept our apologies for the inconvenience caused in the process of trying to get through to our call centre. We have received feedback that your account is being handled by Shackleton, please contact them directly on *** for all matters pertaining to your personal loan account. Team DirectAxis

Best regards,

DirectAxis
DirectAxis's reply03 Jan 2022, 08:44
Official
Hello Mellisa, Thank you for reaching out to us. Please accept our apologies for the inconvenience caused in the process of trying to get through to our call centre. We have received feedback that your account is being handled by Shackleton, please contact them directly on *** for all matters pertaining to your personal loan account. Team DirectAxis

Best regards,

MS
Mellisa S's update03 Jan 2022, 10:34
Reviewer Update
Could I get an email address as I am unable to make calls due to insufficient funds in purchasing airtime .

DirectAxis
DirectAxis's reply03 Jan 2022, 10:55
Official
We will get our Accounts Team to arrange for a consultant to call you. 

Best regards,

MS
Mellisa S's update03 Jan 2022, 13:25
Reviewer Update
Please can you contact me via email .
Thank you .
DirectAxis
DirectAxis's reply03 Jan 2022, 14:38
Official
Hi Mellisa, 

We have sent your request to the Attorneys and will keep you posted until they have been in contact with you. 

Team DirectAxis

Best regards,

MS
Mellisa S's update04 Jan 2022, 05:38
Reviewer Update
Why exactly is my account handed over ,this would mean I would be paying attorney fees,my loan and the escalated interest on it .
DirectAxis
DirectAxis's reply14 Jan 2022, 12:42
Official
Hi Mellisa, 

You are welcome to ask the consultant who calls you to discuss any matters pertaining to your personal loan account. 

Team DirectAxis

Best regards,