1 reviews | Active since Feb 2012
Settlement and pathetic response from customer service
Paid a settlement and they continue to debit my account. Pathetic response from customer services asking to send proof of payment yet it shows on my account. After enquiring I was told to send proof of payment, I did as told and I’m told I must wait for them to receive the email. 3 days later they haven’t received my email to process my refunds.
Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis