Settlement a pain

<p>I enlisted a company to pay up all my outstanding debt. The company informed me today with numerous calls to direct axis that they are unable to obtain a settlement. letter for my account. They called on Thursday and got a verbal settlement. By Monday they called and again submitted a 2nd request. No joy yet. Yesterday they called again and was advise Direct Axis got the e-mail address wrong. They did a 3rd request with a correct e-mail address. The operator also advise them not to worry as the settlement is locked for 5 days. Still today nothing yet., They called again this morning and again by 3pm today there is still no settlement. I suppose I have to carry the penalty for Direct Axis ***********s as the 5 day settlement figure expire today. </p> <p> </p>