1 reviews | Active since May 2016

07 Jan 2020, 09:04

Settlement

Hi Nedbank settled my directAxis loan on 17 December 2019, I sent directaxis the special power of attorney document (as instructed by Nedbank) as a proof of payment. Directaxis is refusing to accept this as settlement of the loan. Is there anyone that can assist?

0
Replies (2)
DirectAxis
DirectAxis's reply07 Jan 2020, 09:09
Official
Hello, please accept our sincerest apologies. We're looking into it and will keep you in the loop until everything has been cleared up. So, expect a call or an email from us because we'll be in touch with you soon.  Team DirectAxis
DirectAxis
DirectAxis's reply17 Jan 2020, 14:35
Official
We're pleased that a consultant has been in touch with you, but if you require further assistance, please let us know.