NI
Nolan I
1 reviews | Active since May 2021
04 May 2021, 16:04
Service!! what service as only ghost work there
I have settled my loan with them and they kept on debiting my account. Got hold of someone and they informed me that I must send proof of payment and some other forms to them. that was on the v13.04.2021. No refund yet. and can't get hold of a ****ing living person in that company. Are they in partnership with Telkom to see how long they can keep you on the line!!!( another way to make money out of you) Can some form of living person please get back to me.
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DirectAxis's replyOfficial
04 May 2021, 16:54 Hello Nolan, Thank you for reaching out to us. Please accept our apologies for the inconvenience caused in the process of trying to get a refund. The refund has been paid out on the 3rd of May and should be available to you in the next 24 – 48 business hours. Our teams are currently dealing with your query and we will continue to monitor your account until it is closed and keep you posted. Team DirectAxis
DirectAxis's reply04 May 2021, 16:54
Official
Hello Nolan, Thank you for reaching out to us. Please accept our apologies for the inconvenience caused in the process of trying to get a refund. The refund has been paid out on the 3rd of May and should be available to you in the next 24 – 48 business hours. Our teams are currently dealing with your query and we will continue to monitor your account until it is closed and keep you posted. Team DirectAxis