SERVICE DISGUSTING!!!!!

I app**** for a loan +- 2 weeks ago there was a problem and it was referred to the IT department, but in the interim due to an auto dialer I get 5 calls a day from call centre agents to complete an application that I can't complete????? Then when I complain or get irritated with the turn around time, I just get transferred to someone else and eventually get cut off... If this is the service one receives from a company associated with FNB then I am disgusted as I get nothing but amazing service when it comes to my account.

If no one bother getting this issue sorted then I think I should go elsewhere, you just let me know?????