AH
Alan H
1 reviews | Active since May 2011
18 Jun 2020, 16:12
Service Disappointment.
Hi There,
I have been with DirectAxis for many years but I now an being put through to different people and then no answer. I hold on for ages...no response. I send documents to them and the e-mail bounces back with no ID number of that nature on their system.
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DirectAxis's replyOfficial
18 Jun 2020, 16:56Hello Alan We have received your review. Please accept our sincerest apologies for the difficulties experienced trying to get a hold of us. This is not the kind of experience we aim to give our customers. We care about our customers and our primary focus is to act responsibly towards them. We'll look into this immediately and we will be in touch with you as soon as we've gathered more information. Team DirectAxis
DirectAxis's reply18 Jun 2020, 16:56
Official
Hello Alan We have received your review. Please accept our sincerest apologies for the difficulties experienced trying to get a hold of us. This is not the kind of experience we aim to give our customers. We care about our customers and our primary focus is to act responsibly towards them. We'll look into this immediately and we will be in touch with you as soon as we've gathered more information. Team DirectAxis