AS
ABIGAIL S

1 reviews | Active since Aug 2017

18 Nov 2019, 14:30

**** SERVICE ALL ROAD

I have been a Client since 2015 with Direct Axis . I have always paid and my Account up to date. I called them to request they move my debit date they said that they will put my Call through to special arrangement department. I was shoved from Pilllar to post and they sis not assists. Not to mention 2 EXTREMELY rude consultants of which the on lady was screeching in my ear . No Customer service all -African Bank Rocks!!

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Replies (2)
DirectAxis
DirectAxis's reply18 Nov 2019, 14:38
Official
Hello, please accept our sincerest apologies. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis 

Best regards,

DirectAxis
DirectAxis's reply19 Nov 2019, 13:04
Official
Hello, we're able to confirm that the matter was resolved.

Best regards,