BM
Bontle M

1 reviews | Active since May 2017

25 Jul 2017, 16:21

Service

<p>I was chatting online with and I asked her to give me a call in 5 minutes. I have been waiting since 16:45. Another thing is I explained to her that Direct Axis is quoting me R 700 with same benefits comprehensive and home contents but she sounded clueless. I told her I installed the tracker but the premium is higher and she said she will call me in 5 minutes and as Im still waiting for the call even now. May your agent please respect customer's time.</p>

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Replies (1)
DirectAxis
DirectAxis's reply25 Jul 2017, 16:35
Official

Thank you for bringing this matter to our attention.

We have escalated the matter to the relevant team and contact will be made as soon as possible.

Apologies for the inconvenience caused.

Kind Regards,

The First for Women Team