Security breach on Direct Axis and Pulse

Although I have been a long-standing client of Direct Axis, I will never make use of their services again. There is clearly a security breach on their website: when I put in my email address or cellphone number, it greets me as Thamqa Simphiwe Khumalo (whom I do not know!) and it sends me documents that I cannot open with my ID number. I was redirected to the Pulse website from the original website and Direct Axis, who has failed to react to the email I sent and two telephone calls I made to them to suggest that they should please investigate the security breach, now tells me to communicate with Pulse. Just shifting the responsibility, although Pulse is apparently part of them. Watch out potential clients; your information is not safe in the hands of Direct Axis and Pulse!