ZM
Zandile M
1 reviews | Active since Aug 2021
31 Aug 2021, 10:42
********
I settled the loan I had with them but they are giving me the run around instead of giving me my paid up letter…. Yerrrr DirectAxis is a ****. I warn stay away from them they just want to keep deducting money even if you no longer owe them.
Helpful (0)
Replies (1)0
Replies (1)
DirectAxis's replyOfficial
31 Aug 2021, 13:00 Hello Zandile, Thanks for reaching out to us. Please accept our humble apologies for the inconvenience caused in the process of trying to get a paid-up letter from us. There’s still a balance on your account therefore your loan account will remain open until the balance is settled in full. Please email proof of payment to the following email address, *** and we’ll forward it to our accounts department and speed things up. Team DirectAxis
DirectAxis's reply31 Aug 2021, 13:00
Official
Hello Zandile, Thanks for reaching out to us. Please accept our humble apologies for the inconvenience caused in the process of trying to get a paid-up letter from us. There’s still a balance on your account therefore your loan account will remain open until the balance is settled in full. Please email proof of payment to the following email address, *** and we’ll forward it to our accounts department and speed things up. Team DirectAxis