KP
Kobus P
1 reviews | Active since Dec 2010
10 Jan 2019, 09:45
**** - UNRESOLVED
As far as what I could see is this 5% DirectAxis **** coming from some time ago already. This has been reported to DirectAxis numerous times as well, even by you as we have spotted this as a ****. We have supp**** you with relevant emails, contact numbers as well as the bank account number with FNB where the money supposedly should have been deposited into. With all these cases reported, will you almost always see the same reply from DirectAxis. Hello, thanks for getting in touch. We're aware of the syndicates and partner with our ***** Department on a regular basis. Please read https://www.directaxis.co.za/make-a-plan/how-to-spot-a-**** once you have a moment and feel free to forward any relevant information onto ********** Team DirectAxis If you are aware of these syndicates and in partnership with your ***** department...What is being done about this? Were there actually any investigation done on this? Based on the numbers provided, the bank account details provided...surely by this time could you have made a positive identification of the owner and opened a case against them. Not all the people out there have the necessary resources, s**** and savvy to spot or Google for possible ***** or ****s. I suppose that DirectAxis could take some responsibility towards their clients, or former clients to protect them against this sort of ****s as it seems as if these people targeted have been clients of DirectAxis previously. Please advise on further action to be taken
Helpful (0)
Replies (6)0
Replies (6)
DirectAxis's replyOfficial
10 Jan 2019, 13:20Hello, thanks for getting in touch and your feedback. We've escalated all the info onto our ***** Department who in turn passed into onto the relevant service providers and authorities. Team DirectAxis
Best regards,
DirectAxis's reply10 Jan 2019, 13:20
Official
Hello, thanks for getting in touch and your feedback. We've escalated all the info onto our ***** Department who in turn passed into onto the relevant service providers and authorities. Team DirectAxis
Best regards,
KP
Kobus P's updateReviewer Update
10 Jan 2019, 13:48Since this **** is pre-dated back as far as 2017 as far as what I could determine, is this not a very satisfying answer. On all of these post on Helo Peter for similar ****s, is your answer the same. The info is passed on top the relevant parties. The real question here is what is actually being done to get to the bottom of this? Why is this **** still on going? Why were no arrests being made yet with regards to this? These kind of ********** activities are costing your companies reputation as a reputable credit provider. Don't you think that it would be better to start taking a stand against these type of crime, saving your companies reputation at the end of the day as well as 100's of unsuspecting people who are in dire need of extra cash and who would not spot this as a ****.....
Please be more proactive with regards to this and do proper investigation....you have numbers, you have bank accounts......surely by now you could have identified some of these culprits
KP
Kobus P's update10 Jan 2019, 13:48
Reviewer Update
Since this **** is pre-dated back as far as 2017 as far as what I could determine, is this not a very satisfying answer. On all of these post on Helo Peter for similar ****s, is your answer the same. The info is passed on top the relevant parties. The real question here is what is actually being done to get to the bottom of this? Why is this **** still on going? Why were no arrests being made yet with regards to this? These kind of ********** activities are costing your companies reputation as a reputable credit provider. Don't you think that it would be better to start taking a stand against these type of crime, saving your companies reputation at the end of the day as well as 100's of unsuspecting people who are in dire need of extra cash and who would not spot this as a ****.....
Please be more proactive with regards to this and do proper investigation....you have numbers, you have bank accounts......surely by now you could have identified some of these culprits
DirectAxis's replyOfficial
10 Jan 2019, 14:32We appreciate your feedback and will share it with our internal stakeholders.
Best regards,
DirectAxis's reply10 Jan 2019, 14:32
Official
We appreciate your feedback and will share it with our internal stakeholders.
Best regards,
DirectAxis's replyOfficial
11 Jan 2019, 11:52Hello, we've asked Mike, our Head of *****, to give you a courtesy call.
Best regards,
DirectAxis's reply11 Jan 2019, 11:52
Official
Hello, we've asked Mike, our Head of *****, to give you a courtesy call.
Best regards,
DirectAxis's replyOfficial
15 Jan 2019, 11:12We're able to confirm that a member from Mike's team was in touch with you.
Best regards,
DirectAxis's reply15 Jan 2019, 11:12
Official
We're able to confirm that a member from Mike's team was in touch with you.
Best regards,
KP
Kobus P's updateReviewer Update
15 Jan 2019, 15:49Good day,
I can confirm that someone were in touch with me today with regards to this matter. I however is still waiting for the contact details of this person as he promised that this would have been send via SMS.
I would appreciate it is the progress of this investigation could be shared
KP
Kobus P's update15 Jan 2019, 15:49
Reviewer Update
Good day,
I can confirm that someone were in touch with me today with regards to this matter. I however is still waiting for the contact details of this person as he promised that this would have been send via SMS.
I would appreciate it is the progress of this investigation could be shared