1 reviews | Active since Mar 2012
<p>On Saterday the 16 I got a call from Directaxis asking me if n would like too apply for a loan. I check their number a saw that it was directaxis that called me. I proceed with the appliction. And later Saterday sended the requested documents through. I then received a email stating that I will receive a call from one of there agents with in the next 24 hours. Today I received 3 smse saying I must send through my requested papers. I phoned the number of Saterday and got through to them only to be told they not sure what I am saying. The last lady said she would put my through to their ***** departement, when I said I would rathet that they phone me, I was blantly told If I dont hold on they would not phone me. So directaxis refuse to fight crime and one of directaxis employees stole my information. If you dont sort out this mess I will open cases against directaxis for id theft and *****.</p>
Hi
We apologise for your experience and thank you for bringing this to our attention. We have escalated this internally as a matter of utmost priority and are busy investigating.
A consultant will be in touch soonest to assist you further. We will keep you updated until the matter is resolved.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
Hi
We apologise for your experience and thank you for bringing this to our attention. We have escalated this internally as a matter of utmost priority and are busy investigating.
A consultant will be in touch soonest to assist you further. We will keep you updated until the matter is resolved.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
Hi
We have been unable to get hold of you via mobile phone and email.
Please call ********** 152 or email ********** for further assistance.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
Hi
We have been unable to get hold of you via mobile phone and email.
Please call ********** 152 or email ********** for further assistance.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
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