AP
Antoinette P

1 reviews | Active since Mar 2018

03 Oct 2023, 08:23

SAY NO TO ANY OFFER FROM DIRECT AXIS OR SANLAM!

Whatever you do, don't ever even consider taking a loan from Direct Axis or Sanlam. I took out a from them, I paid the loan back in full but they or their attorneys called Easton Berry Collections refuse to send me a paid up letter. They admit that I do not owe a sent on this account but it is far too much trouble for them to send me a paid up letter. Save yourself a lot of trouble and say NO to any offer for a personal Loan from Direct Axis or Sanlam.

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Replies (1)
DirectAxis
DirectAxis's reply03 Oct 2023, 16:01
Official
Hi Antoinette

Thanks for reaching out to us.  

Please accept our humble apologies for the unpleasant experience, we will do our best to ensure that we rebuild and regain your trust.  

We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.  

Team DirectAxis