LJ
Leon J

1 reviews | Active since Nov 2023

01 Nov 2023, 10:56

Sanlam Loans and DirectAxis

Sanlam Loans and DirectAxis. I have being sending mails and calling regarding my loan, It is paid up to date but my ITC still shows non-payment. I am sending mails and POP's from 4 September 2023 to many of the departments. But no response from them. Not even a letter that states my account is up to date. This is very disappointing and is wrecking my Credit score. This is stopping me from getting a home loan approved

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Replies (1)
DirectAxis
DirectAxis's reply01 Nov 2023, 11:27
Official
Good Day Mr Leon E Josling

Thank you for your review.

We're sorry for the inconvenience caused.

We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.  

Team DirectAxis 

Best regards,