fM
frans M

1 reviews | Active since Oct 2010

13 Oct 2020, 21:10

Sanlam direct axis loan playing dirty

This company took my loan account and sold it to MBD of which I no longer get written statement of what I have paid up to so far.

0
Replies (2)
DirectAxis
DirectAxis's reply14 Oct 2020, 08:37
Official
Hello Frans, Thanks for reaching out to us. We apologise for any inconvenience caused, we have escalated the matter to our support team.  A consultant will be in touch with you and we will keep you in the loop until everything is sorted.  Team DirectAxis

Best regards,

DirectAxis
DirectAxis's reply15 Oct 2020, 10:29
Official
Hello Frans, We are happy to confirm that one of our consultants have been in contact with you yesterday and your query has been resolved. Should you require any further assistance please do not hesitate to contact us. Team DirectAxis

Best regards,