1 reviews | Active since Jul 2015
Samantha Robertson Mislead me
I have been doing the ups and down with this account and it has costed me a lot, currently this account has blocked everything in my life that I can't apply for credit or anything else. I am suppose to have app**** for the bakkie for my Company but I can't because some people think it is a joke to have a credit profile updated. Direct Axis is full of lies, they told me via Samantha Robertson that the query of having my profile updated was dealt with and updated, but guess what? I logged into my Compuscan, Experian, and Trans-union Accounts and I still see the very same profile I complained about. If you offer loans and can't take care of the after loan queries what do we call you? All you need is us taking money from you and pay but you don't care what happens after paying? thats wrong. I have escalated this matter with the credit ombudsman as it is not going nowhere
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Hello, thanks for the feedback. Please get in touch with us via *** in order for us to escalate the matter.
Hello, thanks for the feedback. Please get in touch with us via *** in order for us to escalate the matter.
