SP
Sunita Parmar-Khoza

1 reviews | Active since Jul 2012

22 Jul 2019, 10:49

Rude Agent hangs up

One of your advisors Nokhulunga - just phoned me (10:45am) and has no rapport, no time to listen to me, or answer the questions that I ask - she just charges on. And then puts the phone down in my ear! She should not be phoning customers, and definitely not be in sales.

0
Replies (1)
DirectAxis
DirectAxis's reply22 Jul 2019, 12:06
Official
Hello, apologies, this isn't the experience we aim to provide. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis 

Best regards,