AB
Adam B
1 reviews | Active since Apr 2021
13 Apr 2021, 14:05
******* Company
An absolute disgusting company to deal with. There charges are crazy, explore any other avenue before using these sharks. I have paid my loans in full with them almost a month ago and they remain on my FNB profile and they have not given me my paid up letter. I have mailed and called them numerous times and nothing changes. I will never use these people again. Please someone sort this out
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DirectAxis's replyOfficial
14 Apr 2021, 08:39 Hello Adam, Thank you for getting in touch. Please accept our apologies for any inconvenience caused in the process of trying to get a refund and your account closed. We can assure you that your refund has been logged. Our teams are currently dealing with your query and we will continue to monitor your account until it is closed and keep you posted. Team DirectAxis
DirectAxis's reply14 Apr 2021, 08:39
Official
Hello Adam, Thank you for getting in touch. Please accept our apologies for any inconvenience caused in the process of trying to get a refund and your account closed. We can assure you that your refund has been logged. Our teams are currently dealing with your query and we will continue to monitor your account until it is closed and keep you posted. Team DirectAxis