******s and *******

DirectAxis make themselves seem like taking out loans with them is a good thing to do but trust me it's a very big mistake!

I recent took out a loan with them of around R45000. On a recent statement from them I still owed R44 190. This was after a good few payment of R1554 which bcoz of their interest and additional charges only ends up actually bringing ur owing amount down by like R100 at a time.

I took out a consolidation loan with bank who paid DirectAxis R44 631, which is even more than what I owed them. But they didn't care. They have still taken R1554 from me. This was after sending them all the information that was needed and requested from them to close my account, and even after sending all this information they didn't even have the decency to get back to me. They just took my money even though everything had been settled.

Their call centre is useless. 2 or 3 days before all this happened I tried to call them to confirm my account closure. I tried 5 times to get through and nothing happens. No consultants answer the phone. I managed to get through a few hours later and was just told to e-mail them, which I had already done. They don't even help you over the phone.

Please make sure you don't take loans with them. They rob you and are wolves in sheep's clothing!