RETURN MY MONIES!
I am so disappointed. The account has been settled yet you still debited me. Please can you return the money you took!!!!! I called your call centre the lady said that it will be returned. Please process it ASAP.
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DirectAxis's replyOfficial
23 Aug 2021, 11:37Hello Mo, Thank you for reaching out to us. Please accept our apologies for the inconvenience caused in the process of trying to get your debit order refunded. We have been able to check your account and the debit is showing rejected on our end. Kindly send us a bank statement to confirm this amount has not been allocated back into your bank account to log a manual refund. You are welcome to email your statements to ***. Team DirectAxis
Best regards,
DirectAxis's reply23 Aug 2021, 11:37
Official
Hello Mo, Thank you for reaching out to us. Please accept our apologies for the inconvenience caused in the process of trying to get your debit order refunded. We have been able to check your account and the debit is showing rejected on our end. Kindly send us a bank statement to confirm this amount has not been allocated back into your bank account to log a manual refund. You are welcome to email your statements to ***. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
23 Aug 2021, 11:38Hello Mo, Thank you for reaching out to us. Please accept our apologies for the inconvenience caused in the process of trying to get your debit order refunded. We have been able to check your account and the debit is showing rejected on our end. Kindly send us a bank statement to confirm this amount has not been allocated back into your bank account to log a manual refund. You are welcome to email your statements to ***. Team DirectAxis
Best regards,
DirectAxis's reply23 Aug 2021, 11:38
Official
Hello Mo, Thank you for reaching out to us. Please accept our apologies for the inconvenience caused in the process of trying to get your debit order refunded. We have been able to check your account and the debit is showing rejected on our end. Kindly send us a bank statement to confirm this amount has not been allocated back into your bank account to log a manual refund. You are welcome to email your statements to ***. Team DirectAxis
Best regards,