MB
Mpume B
1 reviews | Active since Mar 2020
10 Aug 2022, 14:11
Resolution of cancellation requests is non existant
been logging requests, several times. and they have been shifted and shifted, more so like no one wants to take responsibilty, and resolution doesn't seem in sight. Account Number : ***
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DirectAxis's replyOfficial
10 Aug 2022, 15:27Hello Mpume, Thanks for reaching out to us. Please accept our humble apologies for the unpleasant experience and delays in resolving your query. We’ve shared your feedback with our Accounts Support Team and will reach out to you as soon as we’ve gathered more information. Team DirectAxis
DirectAxis's reply10 Aug 2022, 15:27
Official
Hello Mpume, Thanks for reaching out to us. Please accept our humble apologies for the unpleasant experience and delays in resolving your query. We’ve shared your feedback with our Accounts Support Team and will reach out to you as soon as we’ve gathered more information. Team DirectAxis