JFJP
Jozua Francois Joubert Pienaar

1 reviews | Active since Aug 2012

30 Nov 2017, 14:16

Requiring a updated statement and setteling amount. JFJ Pienaar ***

On 25/10/2017 I requisted a updated statement from DirectAxis via e-mail. On 05/11/2017 I sent the same request again. For 2 days I have been trying to phone them as I dont get any reply from them. I total I was on hold for 50 minutes without anyone picking up. It is realy frustrating because when you loan money they are quick to phone but after that it is imposible to get hold of them.

0
Replies (3)
DirectAxis
DirectAxis's reply30 Nov 2017, 14:53
Official

Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis

JFJP
Jozua Francois Joubert Pienaar's update04 Dec 2017, 20:50
Reviewer Update
Still no reply or statement. This company is useless. Time to lodge a complaint at the FSB.
DirectAxis
DirectAxis's reply12 Dec 2017, 09:40
Official

Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis