1 reviews | Active since Apr 2015
REMOVE MY DEFAULT JUDGMENT-ACC PAID UP ***5
I paid my Clientele Direct Axis account on 17/03/2015 and have even received a confirmation letter stating that my account is paid up and also promised that Default Judgement against my name will be removed - Until now nothing has been done<br> <br> I called HTN Attorneys who informed me that they just assisted with collections but if i need my name removed, only Clientele Direct Axis can assist<br> <br> Then i called Direct Axis and i am told that my account is tagged by their Legal and I should call the Legal Dept. <br> <br> I have been calling legal dept for more than 2 months now and daily but no one answers the phone<br> <br> It was very easy to blacklist me but it is a hassle for them to just answer the damn phone and assist me because i do not owe them anything anymore<br> <br> This is the most pathetic service i have ever received - I am clearing my credit record and will definitely never re-visit Clientele Direct Axis in my life and will also advice my friends and family to do so
Thanks for bringing this to our attention. We have escalated the matter to a consultant who will be in touch shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Thanks for bringing this to our attention. We have escalated the matter to a consultant who will be in touch shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
