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Ntsoaki
1 reviews | Active since Jul 2023
18 Jul 2023, 14:43
Refund
Am trying to get a refund from and the response is not good. Have tried the Credit Ombudsman and they also cannot help.
Helpful (0)
Replies (3)0
Replies (3)
DirectAxis's replyOfficial
19 Jul 2023, 08:22Hello Ntsoaki,
Thanks for reaching out to us.
Please accept our humble apologies for the inconvenience caused in the process of trying to get a refund from us.
We have escalated your feedback to our Accounts Team for assistance.
Team DirectAxis
Thanks for reaching out to us.
Please accept our humble apologies for the inconvenience caused in the process of trying to get a refund from us.
We have escalated your feedback to our Accounts Team for assistance.
Team DirectAxis
DirectAxis's reply19 Jul 2023, 08:22
Official
Hello Ntsoaki,
Thanks for reaching out to us.
Please accept our humble apologies for the inconvenience caused in the process of trying to get a refund from us.
We have escalated your feedback to our Accounts Team for assistance.
Team DirectAxis
Thanks for reaching out to us.
Please accept our humble apologies for the inconvenience caused in the process of trying to get a refund from us.
We have escalated your feedback to our Accounts Team for assistance.
Team DirectAxis
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Ntsoaki's updateReviewer Update
19 Jul 2023, 09:44Good day
Am hopefully awaiting a positive response.
Am hopefully awaiting a positive response.
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Ntsoaki's update19 Jul 2023, 09:44
Reviewer Update
Good day
Am hopefully awaiting a positive response.
Am hopefully awaiting a positive response.
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Ntsoaki's updateReviewer Update
26 Jul 2023, 13:11My details are *** and the best time after 15h00 on weekdays or 9h00 weekends
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Ntsoaki's update26 Jul 2023, 13:11
Reviewer Update
My details are *** and the best time after 15h00 on weekdays or 9h00 weekends