1 reviews | Active since Apr 2017

01 Sept 2022, 13:59

Refund

My name is Patricia Louw I have an account with directaxis they debited me 2 times R2475.06 I called them they say money doesn't reflect but it's on my banking app and statement I want refund please of R2475.06 as I didn't authorize that

0
Replies (3)
DirectAxis
DirectAxis's reply01 Sept 2022, 16:06
Official
 Hello Patricia,  Thanks for reaching out to us.  Please accept our humble apologies for the inconvenience caused.  We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information.  Team DirectAxis 
's update01 Sept 2022, 17:21
Reviewer Update
Thanks I'm looking forward to my refund as it is my food and transport money
's update03 Sept 2022, 08:25
Reviewer Update
I'm still waiting for my refund from direct axis R1247.06