Really Unprofessional service

Had a very unprofessional experience with direct axis was called 6 times with 6 different agents for one application for a personal loan when I asked to speak to a supervisor they just ignore you, you send a complaint to there email and nothing gets said or done about it you need to train your staff with better communication skills will never refer them to anyone, not my first loan application and honestly was a very frustrating one will rather go elsewhere, you just get told while you speaking to listen to the agent when she's speaking(you not letting me talk) very disappointed and discusted, as for documents, (have no words)