Quick to take your money slow to give a damn

Its amazing how quickly directaxis can push through an application but when it comes to activating insurance on a policy on a loan for my wife who has been retrenched in this difficult time Directaxis has decided to make this process even harder for her by jumping through hoops and not even give an ounce of consideration to her situation and just are not towing the line or getting anything, We'll I am writing this today cause my wife finally broke down in tears today cause after a month of trying to get things sorted Directaxis has not made any progress with weak excuses like we can not reach anyone on a land line (HELLO we have been on a lock down) my wife has provided them multiple contact numbers and email address, but you think anything has been done, of course not.

I used to highly recommend directaxis due to their extremely fast application when you need them now I’m not so sure I would recommend them to even an enemy

It would be great if your company could show some compassion in a time like this and actually make a god damn effort to help those that are struggling through his horrible time.