AB
Ancolet B
1 reviews | Active since Aug 2020
01 May 2022, 14:20
Quick to take your money, but no after sales service....
O yes... a consultant contacted me, explaining that the paid up letter will be sent to me on not later than the 14th of April... I STILL did not get this letter. Was this phone call only to pacify me? Is it possible that you can respect your clients and sent me a paid up letter urgently. Thanks
Helpful (0)
Replies (1)0
Replies (1)
DirectAxis's replyOfficial
03 May 2022, 11:15Hello Ancolet,
Thanks for reaching out to us.
Apologies for the unpleasant experience caused by the process of trying to obtain a paid-up letter from us.
We're pleased to confirm that your account is now closed. A paid-up letter has been emailed to you and you should receive it during the course of the day.
If you require further assistance, please let us know.
Team DirectAxis
DirectAxis's reply03 May 2022, 11:15
Official
Hello Ancolet,
Thanks for reaching out to us.
Apologies for the unpleasant experience caused by the process of trying to obtain a paid-up letter from us.
We're pleased to confirm that your account is now closed. A paid-up letter has been emailed to you and you should receive it during the course of the day.
If you require further assistance, please let us know.
Team DirectAxis