MS
Matthew S

1 reviews | Active since Jan 2014

27 May 2021, 15:26

Quick to offer a loan but slow with everything else!

I settled a Sanlam Loan last week Thursday to which they confirmed funds was received. I request the loan account tot be closed and paid up letter sent. I have been following up and not receiving any feedback! I require this letter asap

0
Replies (1)
DirectAxis
DirectAxis's reply28 May 2021, 08:56
Official
Hello Matthew,  Thank you for reaching out to us.  Please accept our apologies for the inconvenience caused in the process of trying to get a settlement letter.  We'll look into this immediately and will be in touch with you as soon as we've gathered more information.  Team DirectAxis