Pure *******- 1 star is still tooo good for you
<p>On the 22.08.2016 I made a payment to Direct Axis and sent them the proof of payment and requested my new settlement amount, which would have been under R200. Ever since then I have been on the phone constantlytrying to get them to allocate my payment all the while hearing their filmsy excuses as to why the payment wasn't showing and mind you still having the debit orders running off my account. Now after my 7th call to get my money back, I speak to Monwabisi, who tells me he received the statement but never can't see any amounts (and this is a statement downloaded straight from std bank). After me being ****ed off and asking for a manager, I'm put on hold again, for a couple of minutes. Finally Yumnah comes on the line and give me the same Bull**** story. I forward the same email with the bank statement to her. And what do you know. She can read. Then tells me sorry they have to check with FNB and call me back. Like seriously, when you offer the loan you hound us with calls but to get my money back not 1 call from you instead I had to make over 8 calls with no end. PAY BACK MY MONEY!!!!!!!</p>
Hello, thank you for letting us know. You'll be happy to hear that your feedback is being looked into and that a consultant will be in touch with you. We hope to clear things up shortly.
Hello, thank you for letting us know. You'll be happy to hear that your feedback is being looked into and that a consultant will be in touch with you. We hope to clear things up shortly.
Hello, thank you for letting us know. You'll be happy to hear that your feedback is being looked into and that a consultant will be in touch with you. We hope to clear things up shortly.
Hello, thank you for letting us know. You'll be happy to hear that your feedback is being looked into and that a consultant will be in touch with you. We hope to clear things up shortly.
Hello, thank you for letting us know. You'll be happy to hear that your feedback is being looked into and that a consultant will be in touch with you. We hope to clear things up shortly.
Hello, thank you for letting us know. You'll be happy to hear that your feedback is being looked into and that a consultant will be in touch with you. We hope to clear things up shortly.
Hello, thank you for letting us know. You'll be happy to hear that your feedback is being looked into and that a consultant will be in touch with you. We hope to clear things up shortly.
Hello, thank you for letting us know. You'll be happy to hear that your feedback is being looked into and that a consultant will be in touch with you. We hope to clear things up shortly.
Hello, thank you for letting us know. You'll be happy to hear that your feedback is being looked into and that a consultant will be in touch with you. We hope to clear things up shortly.
Hello, thank you for letting us know. You'll be happy to hear that your feedback is being looked into and that a consultant will be in touch with you. We hope to clear things up shortly.
So after a week of posting, I received an email saying the consultant is attending to the query but to date no communication with regards to my actual claim.... Pathetic that I should have to chase around for my own money!!!!
So after a week of posting, I received an email saying the consultant is attending to the query but to date no communication with regards to my actual claim.... Pathetic that I should have to chase around for my own money!!!!
Thank you for letting us know. We're looking into this urgently and will be in touch with you as soon as we've gathered more information.
Thank you for letting us know. We're looking into this urgently and will be in touch with you as soon as we've gathered more information.
Thank you for letting us know. We're looking into this urgently and will be in touch with you as soon as we've gathered more information.
Thank you for letting us know. We're looking into this urgently and will be in touch with you as soon as we've gathered more information.
Hello, we're pleased that you're happy with the manner in which your concerns have been dealt with and settled. Thank you for getting in touch!
Hello, we're pleased that you're happy with the manner in which your concerns have been dealt with and settled. Thank you for getting in touch!
Hello, we're pleased that you're happy with the manner in which your concerns have been dealt with and settled. Thank you for getting in touch!
Hello, we're pleased that you're happy with the manner in which your concerns have been dealt with and settled. Thank you for getting in touch!
It's now 2 months later and I'm still waiting my correct refund.... pathetic!!!!!!!
It's now 2 months later and I'm still waiting my correct refund.... pathetic!!!!!!!
Thank you for letting us know. We're looking into this urgently, and will keep you in the loop until everything has been cleared up. A consultant will be in touch with you soon.
Thank you for letting us know. We're looking into this urgently, and will keep you in the loop until everything has been cleared up. A consultant will be in touch with you soon.