GW
Grant W

1 reviews | Active since Dec 2014

06 Mar 2020, 09:18

Provisional approved, waste of of time.

App**** for a loan, which THEY provisionally approved... what a total waste of my time, and an unnecessary enquiry on my credit report. After being declined and not even the courtesy to call me back to inform me of this.

The reason for decline also a technicality... my employer lumps my earnings under commission on my payslip, when I already informed them this is part basic and all paid together.

I'd never refer anyone to this company.

0
Replies (1)
DirectAxis
DirectAxis's reply06 Mar 2020, 12:11
Official
Hi Grant 
 
We’ve received your review.
 
Please accept our apologies, this isn’t the experience we aim to provide.  We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, we'll be in touch as soon as we have more information for you.
 
Team DirectAxis