YW
YOLANDIE W
1 reviews | Active since Apr 2025
03 Apr 2025, 11:14
Protection plan - more like protection ****
I have been paying my protection plan for years, i will not receive a income for about four months... and the protection plan said they will not cover!
yet on their plan it states... if My employer has temporarily suspended my income it is covered.
Yes, if your full income has been suspended for at least 30 days, it is covered....
Letter from your employer, Bank statements...
they did not even ask or documents - just a plain NO!
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DirectAxis's replyOfficial
08 Apr 2025, 13:00 Good day Mrs YOLANDIE WILLEMSE
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.
Team DirectAxis
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.
Team DirectAxis
Best regards,
DirectAxis's reply08 Apr 2025, 13:00
Official
Good day Mrs YOLANDIE WILLEMSE
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.
Team DirectAxis
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.
Team DirectAxis
Best regards,