<p>I was approved a loan at Direct Axis in which my online banking profile reflects the loan account however the balance on the profile shows including interest over the loan period and not the current outstanding balance to date. </p> <p> </p> <p>The point of my online banking is to track my accounts and maintain them accordingly. Every time I would want to check my correct balance I need to phone them. </p> <p> </p> <p>I want the balance of the loan to refect as to date like my other accounts. If this is how you want to ***** your clients to believing this is how much they owe before their interest were even accrued then I am extremely dissapointed with the company. </p> <p> </p> <p>Fix my online account balance!!</p>
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. Alternatively please do call us on *** or if you’d prefer email us ***. Team DirectAxis
Best regards,
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. Alternatively please do call us on *** or if you’d prefer email us ***. Team DirectAxis
Best regards,
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. Alternatively please do call us on *** or if you’d prefer email us at ***. Team DirectAxis
Best regards,
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. Alternatively please do call us on *** or if you’d prefer email us at ***. Team DirectAxis
Best regards,
Hello, we're pleased to inform you that everything has been cleared up. If you still have any questions or you need further assistance, please let us know. Team DirectAxis
Best regards,
Hello, we're pleased to inform you that everything has been cleared up. If you still have any questions or you need further assistance, please let us know. Team DirectAxis
Best regards,
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